ALIEN LABS
CARTRIDGES
BACKPACK BOYZ
Shipping Policy
Shipping Policy – Top Weed Shelf Dispensary
At Top Weed Shelf Dispensary, we prioritize fast, secure, and discreet shipping to ensure that your products arrive safely and on time. Please review our shipping policies below to learn more about our procedures, estimated delivery times, and how we handle any shipping issues.
Shipping Options & Rates
Standard Shipping
- Orders within the region are shipped via standard shipping, ensuring both cost-effectiveness and timely delivery. Shipping rates may vary based on location and order size. The total shipping cost will be calculated at checkout.
Express Shipping
- Need your order sooner? Choose our express shipping option for expedited delivery. Express orders are prioritized and processed within 24 hours to reach you as quickly as possible. Additional charges may apply, and the final rate will appear during checkout.
Free Shipping
- We offer free standard shipping on all orders over a specified amount. Check our current promotions or reach out to our team for details about this offer.
Processing Time
All orders are processed and packaged within 1-2 business days from the time the order is placed. Orders received after business hours, on weekends, or during holidays will be processed on the next business day. After processing, you will receive a confirmation email with your tracking information.
Delivery Times
- Standard Shipping: Estimated delivery within 3-7 business days after processing.
- Express Shipping: Estimated delivery within 1-3 business days after processing.
Delivery times are estimates and may vary based on your location and external factors. We work diligently with our carriers to minimize any delays.
Discreet Packaging
We respect your privacy. All packages are shipped in plain, unmarked packaging with no visible reference to the products inside. Our packaging is designed to be discreet, ensuring a private delivery experience from our dispensary to your doorstep.
Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You can use this tracking number to monitor your order’s progress until it reaches you. If you do not receive tracking details or have issues with tracking, please contact us, and we’ll be happy to assist.
Shipping Restrictions
- Age Requirement: All customers must be 21 years or older to purchase from Top Weed Shelf Dispensary. Age verification may be required upon delivery.
- Restricted Locations: We currently only ship to areas where cannabis products are legally permitted. Orders to restricted regions will be canceled, and customers will be notified accordingly.
Lost or Damaged Packages
In the rare case that your package is lost or damaged in transit, please reach out to us immediately. We work closely with our carriers to ensure prompt resolutions for any shipping issues.
- Lost Packages: If your package is marked as delivered but cannot be found, notify us within 48 hours. We will coordinate with the carrier to locate your package or assist with a replacement, if eligible.
- Damaged Packages: Should your order arrive damaged, take photos of the package and items, then contact our support team for assistance. We may require additional information to process a claim.
Return to Sender
If a package is returned to us due to incorrect address details or delivery refusal, we will contact you to confirm the correct shipping address and arrange for reshipment. Additional shipping fees may apply for reshipping.
Contact Us
If you have any questions about your order, need to modify shipping details, or have specific shipping requirements, please feel free to reach out to us. Our support team is dedicated to providing you with a smooth and reliable delivery experience.
Top Weed Shelf Dispensary – Your Trusted Source for Secure, Discreet, and Reliable Shipping.
